Digicel Dominica announced today that Vincentian national Melecia Abbot has been appointed as the company’s new Operations Manager. This strategic appointment positions Abbot to oversee the full spectrum of daily operations and overall management across all departments within Digicel Dominica.
According to Asberth News Metwork (ANN), Abbot, who has been with Digicel for over 12 years, brings a wealth of experience garnered through various leadership roles across multiple Caribbean countries. Most recently, she served as Head of Consumer Sales and Services at Digicel St. Vincent and the Grenadines, where she was recognized for spearheading initiatives that boosted revenue, digital adoption, and team development.
Expressing her enthusiasm about the new role, Abbot stated, “I am proud to have the opportunity to lead the Digicel operations in Dominica. It’s such a vibrant country and I look forward to meeting and serving our customers all across Dominica, sharing our vision of connecting and empowering people no matter where they are.”
Throughout her career, Abbot has demonstrated resilience and compassion, notably during critical moments such as the volcanic eruption in St. Vincent in 2021 and Hurricane Beryl in 2024, showcasing her unwavering commitment to community and performance.
Regional CEO Joel Wallace praised Abbot’s appointment, saying, “We are glad to welcome Melecia into this new role, as she brings a strong track record of delivering exceptional results and leading with vision and purpose. With her customer-centric background, I know she will lead Digicel Dominica with a deep commitment to connecting communities, empowering people and driving growth in the market .”